Privacy Policy

We may collect information you provide directly, including your name, email address, shipping and billing address, phone number, order details, account information, dealer or ambassador application details, and messages sent to support.

We may also collect limited technical information such as device type, browser, pages visited, referral source, and checkout or cart activity to operate and improve the website.

We use information to process orders, provide customer support, communicate about purchases, review dealer or ambassador applications, improve product discovery, prevent fraud, and operate the website.

If you subscribe to email communications, we may send product updates or promotional messages. You can unsubscribe from marketing emails when an unsubscribe option is provided.

We may share information with service providers that help operate the store, including payment processors, shipping carriers, email providers, analytics providers, fraud prevention tools, and hosting or infrastructure providers.

We do not sell customer personal information as a core business activity. We may disclose information when required by law or to protect Aozoom, customers, or the website.

The website may use cookies and similar technologies to keep carts and sessions working, remember preferences, understand site performance, and support advertising or analytics tools.

Browser settings may allow you to block or delete cookies, but some storefront features may not work correctly without them.

We use reasonable administrative, technical, and organizational measures designed to protect customer information. No online system can be guaranteed completely secure.

Customers are responsible for keeping account login information private and for notifying support if they suspect unauthorized account activity.

You may contact us to request access, correction, or deletion of certain personal information, subject to order, legal, security, and business record requirements.

For privacy questions, email [email protected] with Privacy Request in the subject line.