Shipping
Shipping Info
Handling Time
Most orders are processed within 48 hours after payment is confirmed. Processing is handled on business days, excluding weekends and holidays.
Carriers
Orders may ship by UPS, USPS, or FedEx depending on the item, destination, service availability, and warehouse handling requirements.
Delivery Estimate
Most U.S. orders arrive within 2-5 business days after the package is handed to the carrier. Remote areas may require additional transit time.
Free Shipping
Fast shipping and free shipping are available for U.S. orders. Final shipping options are shown at checkout based on the items and shipping address.
Tracking
Tracking information will be sent to the email address used at checkout after the package is shipped and the carrier scan is available.
Address Restrictions
We do not ship to P.O. Boxes. Please use a complete street address so the carrier can deliver the package successfully.
Delivery Notes
Before Your Order Ships
- Business days are Monday through Friday, excluding U.S. holidays.
- Please enter a complete and accurate street address at checkout. Incorrect or incomplete addresses may delay shipment.
- Carrier delivery estimates are not guaranteed and may be affected by weather, holidays, peak season volume, or local carrier delays.
- If a package is marked delivered but cannot be found, check the delivery area and contact the carrier first, then contact Aozoom support with your order number.
- Some oversized or multi-item orders may ship in separate packages.
Need Help With a Shipment?
Contact support with your order number, shipping address, and tracking number if available.